Logistics Company: Boost your Freight Forwarding with these Essential KPIs
In the freight forwarding industry, managing a business or being a freight forwarder becomes more challenging due to the number of uncertainties and external factors constantly impacting your work. Freight forwarding metrics and KPIs play an important role in this process. In spite of the high transportation rates in the market, you must keep track of key performance indicators (KPIs) that provide insight into your business performance in order to stay on top of your freight forwarding company , provide the best service to shippers and carriers, and maintain profitability. Key Performance Indicators (KPIs) help measure the performance and efficiency of your freight forwarding operations. Some examples of KPIs: · Delivery time accuracy: Measures the accuracy of delivery times promised to customers. · Cost per shipment : Measures the cost of shipping per shipment. · ...